FAQ

Still have questions?

Welcome to our FAQ page, where we address common questions about our tree surgery and garden maintenance services. If you have additional inquiries, please don’t hesitate to contact us directly.

    Wood Fellers offers a range of services, including tree felling, tree pruning, hedge trimming, stump removal, and the supply of logs and kindling. We are dedicated to providing comprehensive tree surgery and hedge maintenance solutions.

    Yes, all our arborists are fully certified and insured. We prioritize safety and professionalism in all our services, ensuring our team is qualified to handle any tree care task.

    You can get a free quotation by contacting us through our website, phone, or email. We will arrange a convenient time to assess your needs and provide an accurate estimate for the work required. All quotes are valid for three months to allow you time to plan and proceed with our services.

    Yes, we provide emergency tree services for urgent situations, such as storm damage or hazardous tree conditions. Our team is available to respond quickly and address any immediate tree care needs.

    We primarily serve Surrey and surrounding areas, but we are flexible and can work in other areas upon request. Contact us to discuss your location and requirements.

    We use a variety of tree felling techniques, including directional felling, sectional dismantling, and the use of cranes or ropes for controlled removal. The method chosen depends on the specific circumstances and safety considerations of each job.

    Our arborists follow best practices for tree pruning, making precise cuts that promote healthy growth and prevent disease. We carefully assess each tree to determine the appropriate pruning approach, ensuring its long-term health and vitality.

    Yes, we have the equipment and expertise to remove stumps and roots of all sizes. Our stump removal process involves grinding the stump down to prevent regrowth and ensure the area is ready for new landscaping.

    We take care of all waste and debris removal as part of our service. Our team ensures that your property is left clean and tidy, with all trimmings, branches, and other debris properly disposed of or recycled.

    A Tree Preservation Order (TPO) is a legal measure implemented by a local planning authority to protect specific trees, groups of trees, or woodlands for their amenity value. A TPO restricts any cutting, pruning, damaging, or destruction of the tree without first obtaining permission from the local planning authority. The same rules apply to trees located within Conservation Areas.

    If a TPO protects your tree or is in a Conservation Area, you can contact your local authority to learn how to submit an application or allow us to handle the process for you. We frequently manage such applications and have successfully obtained permission to work on protected trees. Typically, it takes 6-8 weeks to receive a response from the council after applying. It’s advisable to hire a professional, qualified contractor to perform the work if permission is granted, as violations can result in fines of up to £20,000 and a criminal record. The council may also deny the application if the work is deemed unnecessary or significant objections exist. We will guide you on whether the proposed work is reasonable and assist you in preparing the application to achieve the best possible outcome.

    As the owner of a tree, you must check whether the tree is subject to a TPO or located within a Conservation Area before arranging any work. You can determine this by contacting your local council or checking their website, where many councils provide interactive maps with layers revealing TPOs and Conservation Areas. If you’re unsure, we can assist you.